Fire Magic - Echelon Diamond E660S 30-Inch Natural Gas Freestanding Griddle with Stainless Steel Removable Lid

SKU : E660S-0T4N-61

ONE TIME INVESTMENT

$6,532.00

Order On
Mar 22nd

Production
Mar 23rd

Shipped
Mar 26th

Delivered
Mar 26th

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Description

Fire Magic Echelon Diamond E660S 30" Natural Gas Freestanding Griddle w/ Stainless Steel Removable Lid (E660S-0T4N-61)

Fire Magic's new Built-In Gourmet Griddle is perfect for outdoor cooking of everything from fried rice to fajitas to bacon and eggs. Take outdoor cooking to a new level with the Fire Magic Echelon Diamond E660s 30 Inch Portable Natural Gas Griddle.

Features:

All 304 stainless steel construction
Expansive 30 Inch x 18 Inch cooking area
3/8 Inch thick stainless steel griddle surface for years of warp-free performance
Dual heavy-duty stainless steel burners combining to provide up to 40,000 BTUs
Hot surface ignition and two back-lit control knobs to provide two-zone cooking
Easy-to-clean grease pan with removable trays
Same cut-out dimensions as E660i grill
Stainless steel cover protects griddle when not in use
Available in Natural Gas or Liquid Propane

Class	Luxury
Fuel Type	Natural Gas
Collection	Echelon Diamond
Configuration	Freestanding
Dimensions (H x W x D)	39" x 73.5" x 32"
Fuel Type	Natural Gas
Exterior Material	Stainless Steel
Exterior Stainless Grade	304 Stainless Steel
Number of Burners	2
Infrared Main Burner	Not Available
BTUs	45,000
Main Burner Material	Stainless Steel
Cooking Grate Material	Stainless Steel
Cooking Grid Dimensions	Stainless Steel
Cooking Grid Dimensions	30" x 18"
Total Grilling Area	540 sq. in.
Ignition Type	Hot Surface
Flash Tubes	Yes
Burger Count	18
Weight	366 lbs
WiFi/Bluetooth Enabled	None
Rotisserie Kit	No
Heat Zone Separators	No
Grill Lights	External
Thermometer	None
Includes Smoker Box	No
Side Shelves	Yes
Made In USA	Yes
Cart Assembly	Pre-Assembled
Commercial-Grade Multi-User	No

WARRANTY

Fire Magic Warranty Details

General Warranty Information

Fire Magic offers one of the most comprehensive warranties in the industry, ensuring that your investment in their premium gas grills is protected for a lifetime. Here are the specific warranty details for different Fire Magic products:

Lifetime Warranty

Coverage: Cast stainless steel burners, stainless steel cooking grids, and stainless steel housing.
Details: These components are covered for as long as you own the grill.

15-Year Warranty

Coverage: Brass valves, inner liners, manifold assemblies, porcelain (including ovens and barbecue faces), and backburner assemblies (excluding ignition systems).
Details: These parts are covered for 15 years.

10-Year Warranty

Coverage: Electric grills' stainless steel cooking grids and housing, gourmet griddles, and pizza ovens (excluding ignition and electronic parts).
Details: These parts are covered for 10 years.

5-Year Warranty

Coverage: Flavor grids, infrared burners, and charcoal stainless steel grills (excluding the charcoal pan, charcoal grid, thermometer, and ash tray which are covered for 1 year).
Details: These parts are covered for 5 years.

3-Year Warranty

Coverage: Side burners and all other components of Fire Magic grills, gourmet griddles, and pizza ovens (excluding ignition systems and electrical parts).
Details: These parts are covered for 3 years.

1-Year Warranty

Coverage: Ignition systems (excluding batteries), electronic components (including lights and thermometer), and accessories for grills, gourmet griddles, and pizza ovens.
Details: These parts are covered for 1 year.

Additional Benefits

Fire Magic pays for the first 2 years of labor allowance.
Shipping for warranted replacement parts and defective parts back to the factory is covered.
Qualified technical service representatives are available 10 hours a day, 5 days a week.

Filing a Claim
To file a warranty claim, contact Fire Magic’s customer service at:

Phone: (626) 369-5085
Address: 14724 Proctor Ave, Industry, CA 91746

Provide proof of purchase and details of the defect. The owner is responsible for labor and installation costs not covered under the warranty.

SHIPPING POLICY

Our Commitment:

We are dedicated to delivering your order swiftly and efficiently.

Shopping Cost:

Free Shipping On All Orders to the United States.

Order Confirmation:

Once you place your order, you will receive a confirmation email immediately. This email confirms that we have received your order and that your credit card has been pre-authorized. We begin processing your order right away, order processing takes approximately 1-2 business days. After processing, your order will be delivered to your doorstep within 2-7 business days.

Order Shipment:

You will receive tracking information at the email address provided during checkout within 24 hours after your order ships. If you do not receive your tracking information within six business days of placing your order, please contact us at support@UnitedBackyard.com.

Shipping Times:

Estimated Delivery: Shipping times are provided on our product pages based on information from our suppliers and freight companies. Generally, our handling time is 1-2 business days, with a transit time of 2-7 business days.

Variability: These times may change without notice due to ongoing supply chain challenges.

Potential Delays:

Several factors can impact our delivery schedule, including:

Steel mill delays

Manufacturing setbacks

High demand on shipping services

Factory, warehouse, and dockworker shortages

Understanding Delays:

Order delays are sometimes unavoidable and beyond the control of United Backyard. We understand this can be frustrating, and we sincerely appreciate your patience and understanding during these challenging times.

International Shipping:

We currently do not ship outside the United States.

Shipping Options:

Standard USPS/UPS/FedEx Ground: For small or medium-sized items.

LTL Delivery: For large or oversized items.

For more details on these shipping options, contact us at support@UnitedBackyard.com before placing your order.

Undeliverable packages:

In the event that a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs incurred to reship the package.

Multiple Addresses:

For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: support@UnitedBackyard.com

Contact Information:

Ecom Sharks Inc
Phone: +1 (844) 659-1284
Email: Support@UnitedBackyard.com
Address: 1934 E Apple Ave, Ste 197, Muskegon, MI 49442

RETURNS & REFUNDS

At United Backyard, we aim to make returns and refunds simple. Here's a summary of our policies:

General Return Policy

Condition: Products must be in original packaging and re-sellable.
Return Window: File an RMA request within 30 days.
Restocking Fee: 20% fee on eligible returns.

Pre-Shipment Cancellations
Cancel orders within 12 hours for a full refund. Contact us at 1 (844) 659-1284, chat, or support@unitedbackyard.com. Restocking fees apply if shipped.

Custom Order Cancellations
Custom items cannot be canceled or refunded. All sales are final.

Return Merchandise Authorization (RMA) Process

Approval: Returns must be approved by United Backyard.
Form Submission: Complete the RMA form with pictures.
Shipping: Ship approved RMA's within 30 days.

Specific Situations

Damaged Products: Refuse shipment and contact customer service immediately.
Defective Products: Contact the manufacturer’s support and submit a warranty claim via our web form.
Installed or Used Products: Cannot be returned. Contact us for warranty assistance.

Freight Claims

Visible Damage: Refuse shipment and contact us with photos.
Concealed Damage: Report within 48 hours with photos.
Missing or Incorrect Items: Report within 48 hours.

Refund Process

Initiation: Request within 30 days of receipt.
Conditions: Return in original condition with all accessories.
Timeline: Refunds processed within 2 business days after inspection.
Bank Processing: May take up to 5 business days.
Shipping Costs: Non-refundable. Customer covers return shipping, unless defective or damaged.
Exchanges: Follow the return process and place a new order.

Contact Information

Phone: 1 (844) 659-1284
Email: support@unitedbackyard.com

Thank you for choosing United Backyard!

Need help?

Frequently Asked Questions

Order Installation & Use Warranty & Returns

Order

What are the shipping costs associated with the products? Are there any hidden fees?

Great news! We offer free shipping on all our products. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.

Do you ship overseas?

Unfortunately, we currently ship only within the 50 US states.

How long will it take to get my orders?

We understand the excitement to begin your backyard journey. Up-to-date lead times are located on the product pages.

Typically, our products are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.

Installation & Use

Do you provide installation services, or do I need to set it up myself?

We've got you covered! While our products are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas. For an additional charge, our trusted installation partners will ensure your product is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.

Warranty & Returns

Is there a warranty on the products? What does it cover?

Yes, our products come with a one-year warranty that covers material and workmanship defects. Consult the products pages for warranty policy specifics.

What if the product arrives damaged or there are missing parts?

We take utmost care in packaging and shipping our products. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.

Can I return the product if I'm not satisfied or if it doesn't fit my space as expected?

Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.

Our Product pages have the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.

Please reach out to us to discuss product specific return policies before purchasing your unit.