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An optional sliding screen of stainless steel is an added barrier between the fireplace and your outdoor space.
Napoleon Hearth - Riverside 36 Clean Face Outdoor Gas Fireplace
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Sale price$3,599.00
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The Napoleon Riverside 36 Clean Face features stainless steel construction and dramatic look.
Riverside 36 Clean Face
Light My Fire
Napoleon's new Riverside„¢ 36 Clean Face is a beautiful and modern outdoor gas fireplace. Designed with 100% high-quality stainless steel construction, the Riverside„¢ 36 Clean Face is tough enough to withstand the harshest outdoor environments. Unique to the outdoor fireplace category. Boasting not one, but two impressive premium log set designs - your choice of Birch or Oak, you are sure to fall in love with your new outdoor gas fireplace. Tell your kitchen to move aside, your backyard is about to become your new social gathering hot spot for family and friends. Installation possibilities are endless with Napoleon's Riverside„¢ 36 CF Outdoor Gas Fireplace as there is no venting or chimney required. Perfect for any spot in your backyard.
Note: Images have shown with Optional Decorative Panels and Optional Log set, not included and sold separately.
*Please Note:This unit available in natural gas. If propane is required - please order the conversion kit separately.
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STAINLESS STEEL OUTDOOR FIREPLACE SHINY AND DURABLE Constructed of weather resistant brushed stainless steel for maximum outdoor durability and beauty. |
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LOG MEDIA KIT CAMPFIRE VIBES Select one of our ultra high definition, hand painted log sets. |
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DECORATIVE PANELS SET THE SCENE From traditional to contemporary, these back panels set the scene for your fireplace delight |
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STAINLESS STEEL SAFETY SCREEN SAFE AND SOUND |
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STAINLESS STEEL COVER Optional stainless steel cover matches the fireplace and ensures weather doesn't get into the fireplace when not in use. |
Features
- Up to 40,000 BTU's
- No venting required - installs almost anywhere outdoors
- Zero clearance installation means endless design possibilities for your outdoor room
- Choice between Birch or Oak Premium log sets(Required to complete this unit)
- Electronic Ignition with built in adjustable flame control and optional wall switch
- 100% SAFE GUARD gas control system quickly and automatically shuts off the gas supply for your peace of mind.
- Optional Old Town Red or Westminster Grey decorative brick panels available
- Optional seasonal cover and safety screen available
- Remote control included
- Natural Gas or Propane (with optional propane conversion kit)
Specifications
| BTU Output | 40,000 BTUs |
| Fuel Type | Natural Gas (LP kit sold separately) |
| Product Dimensions | 35 9/16"H x 42"W x 20 3/16"D |
| Size | 42 Inch |
| Finish | Stainless Steel |
| Installation Type | Built-In |
| Type | Insert/Firebox |
| Weight | 135lbs. |
| Ignition type | Electronic |
Options & Accessories
Log Sets (Mandatory. Choose one kit.)
This beautiful natural gas birch/oak log set is for your Riverside 36 inch outdoor fireplace. Made to look just like real birch or oaks logs, this Napoleon log set gives your natural gas fire that traditional fireplace feels. Each log is carefully crafted by hand and painted with natural tone colors to create a realistic, seasoned log appearance. The authentic-looking logs and glowing embers imitate the glowing radiance of real burning wood fire. This Napoleon log set will leave guests wowed and inquiring.
- Choice of Oak & Birch Log set
- Required accessory
- Natural gas log set
- Classic oak log appearance
- Designed specifically for the 36" Riverside outdoor fireplace
| BIRCH LOG SET | OAK LOG SET |
Decorative Panels
The Decorative Panels by Napoleon provides a decorative accessory for use with Napoleon's 36in Riverside outdoor gas fireplaces. The high quality decorative panels ensure a long lasting and quality design while the unique appearances offer a one of a kind decorative look to enhance your Napoleon fireplace.
Brick panels are a bold and beautiful addition to any hearth. Each pattern is unique, which will mean you'll have a hard time picking the one you love. Choose from red or grey to fit your home aesthetic and enjoy.
- Size: 36 Inch(DBPO36WS, DBPO36OH)
- Color: Red (DBPO36OH), Grey (DBPO36WS)
- Decorative brick panels
- Two attractive patterns available
| OLD TOWN RED HERRINGBONE | WESTMINSTER |
Stainless Steel Weather Cover
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This cover is designed for a Napoleon Riverside series fireplace and will protect it from the outside elements over the months that your fireplace is no in use.
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Screen Kit/Barrier
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WARRANTY
SHIPPING POLICY
Our Commitment:
We are dedicated to delivering your order swiftly and efficiently.
Shopping Cost:
Free Shipping On All Orders to the United States.
Order Confirmation:
Once you place your order, you will receive a confirmation email immediately. This email confirms that we have received your order and that your credit card has been pre-authorized. We begin processing your order right away, order processing takes approximately 1-2 business days. After processing, your order will be delivered to your doorstep within 2-7 business days.
Order Shipment:
You will receive tracking information at the email address provided during checkout within 24 hours after your order ships. If you do not receive your tracking information within six business days of placing your order, please contact us at support@UnitedBackyard.com.
Shipping Times:
Estimated Delivery: Shipping times are provided on our product pages based on information from our suppliers and freight companies. Generally, our handling time is 1-2 business days, with a transit time of 2-7 business days.
Variability: These times may change without notice due to ongoing supply chain challenges.
Potential Delays:
Several factors can impact our delivery schedule, including:
Steel mill delays
Manufacturing setbacks
High demand on shipping services
Factory, warehouse, and dockworker shortages
Understanding Delays:
Order delays are sometimes unavoidable and beyond the control of United Backyard. We understand this can be frustrating, and we sincerely appreciate your patience and understanding during these challenging times.
International Shipping:
We currently do not ship outside the United States.
Shipping Options:
Standard USPS/UPS/FedEx Ground: For small or medium-sized items.
LTL Delivery: For large or oversized items.
For more details on these shipping options, contact us at support@UnitedBackyard.com before placing your order.
Undeliverable packages:
In the event that a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs incurred to reship the package.
Multiple Addresses:
For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: support@UnitedBackyard.com
Contact Information:
Ecom Sharks Inc
Phone: +1 (844) 659-1284
Email: Support@UnitedBackyard.com
Address: 1934 E Apple Ave, Ste 197, Muskegon, MI 49442
RETURNS & REFUNDS
At United Backyard, we aim to make returns and refunds simple. Here's a summary of our policies:
General Return Policy
- Condition: Products must be in original packaging and re-sellable.
- Return Window: File an RMA request within 30 days.
- Restocking Fee: 20% fee on eligible returns.
Pre-Shipment Cancellations
Cancel orders within 12 hours for a full refund. Contact us at 1 (844) 659-1284, chat, or support@unitedbackyard.com. Restocking fees apply if shipped.
Custom Order Cancellations
Custom items cannot be canceled or refunded. All sales are final.
Return Merchandise Authorization (RMA) Process
- Approval: Returns must be approved by United Backyard.
- Form Submission: Complete the RMA form with pictures.
- Shipping: Ship approved RMA's within 30 days.
Specific Situations
- Damaged Products: Refuse shipment and contact customer service immediately.
- Defective Products: Contact the manufacturer’s support and submit a warranty claim via our web form.
- Installed or Used Products: Cannot be returned. Contact us for warranty assistance.
Freight Claims
- Visible Damage: Refuse shipment and contact us with photos.
- Concealed Damage: Report within 48 hours with photos.
- Missing or Incorrect Items: Report within 48 hours.
Refund Process
- Initiation: Request within 30 days of receipt.
- Conditions: Return in original condition with all accessories.
- Timeline: Refunds processed within 2 business days after inspection.
- Bank Processing: May take up to 5 business days.
- Shipping Costs: Non-refundable. Customer covers return shipping, unless defective or damaged.
- Exchanges: Follow the return process and place a new order.
Contact Information
- Phone: 1 (844) 659-1284
- Email: support@unitedbackyard.com
Thank you for choosing United Backyard!
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Frequently Asked Questions
Order
Great news! We offer free shipping on all our products. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.
Unfortunately, we currently ship only within the 50 US states.
We understand the excitement to begin your backyard journey. Up-to-date lead times are located on the product pages.
Typically, our products are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.
Installation & Use
We've got you covered! While our products are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas. For an additional charge, our trusted installation partners will ensure your product is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.
Warranty & Returns
Yes, our products come with a one-year warranty that covers material and workmanship defects. Consult the products pages for warranty policy specifics.
We take utmost care in packaging and shipping our products. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.
Our Product pages have the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.
Please reach out to us to discuss product specific return policies before purchasing your unit.
