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Napoleon BBQ - BUILT-IN 700 SERIES 32 - Natural Gas
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DESCRIPTION
The Built-In 700 Series Gas Grills provide the high-quality grilling experience you have come to expect from Napoleon's gas barbecues. Available in both 32-inch and 38-inch models, these grills seamlessly integrate into your ideal outdoor kitchen. The premium stainless steel construction ensures stylish longevity and unparalleled performance. Thick, 9-mm stainless steel cooking grids are virtually maintenance-free, providing exceptional sear marks and even heating. Grilling past dark is a joy with the integrated halogen interior hood lights illuminating your grilling surface. The ergonomic control knobs glow blue, changing to red when burners are in use for added safety. Angular grease management with a perforated design channels drippings for improved grease collection and ease of cleaning, reducing buildup and the risk of grease fires. Designed specifically for ease of installation, these grills come with integrated trim, an extra-long flex line, and longer electrical wiring for zero design and functionality restrictions.
KEY FEATURES
- Powerful Grilling: The 700 Series 38-inch Natural Gas Grill features 78,000 BTU's, 5 Stainless Steel Main Burners, and a large cooking area of 35-inches x 18-inches (90.17 cm x 45.72 cm). The 32-inch Propane Gas Grill features 66,000 BTU's, 4 Stainless Steel Main Burners, and a cooking area of 29.5 inches x 18 inches (74.93 cm x 45.72 cm).
- High-Quality Cooking Grids: 9 mm thick stainless steel cooking grids are nearly maintenance-free. The unique wave shape provides even heating, prevents food from falling through, and creates excellent sear marks.
- Instant Ignition: The battery-free ignition system lights burners immediately with a jet of flame, ensuring a failsafe start every time.
- Efficient Grease Management: Dual-level stainless steel sear plates keep your grill cleaner for longer, protect burners, and direct drippings to perforated, angular grease management plates, significantly reducing grease buildup and fire risk.
- Infrared Rear Burner: Both models feature an infrared rear burner and come with a commercial-grade rotisserie kit for perfect spit-roasted meals.
- Rotisserie Storage: Safely and easily store the rotisserie kit inside the integrated rotisserie storage under the barbecue.
- Enhanced Night Grilling: The ergonomic control knobs are backlit, providing ambiance and safety. They glow blue and change to red when the burners are in use. Interior halogen lights illuminate your grilling surface for nighttime grilling.
- Easy Installation: The Built-In 700 Series Gas Grills have been designed specifically for ease of installation with integrated trim, longer electrical wiring, and an extra-long flex line. A 2-inch (5.08 cm) tolerance for cut-outs makes planning and installation easier.
- Precise Temperature Control: The ACCU-PROBE™ temperature gauge ensures easy searing, smoking, roasting, rotisserizing, and baking.
SPECIFICATIONS
| BTU's: | 78,000 (38-inch), 66,000 (32-inch) |
| Main Burners: | 5 (38-inch), 4 (32-inch) |
| Infrared Burners: | 1 (both models) |
| Total Grilling Area: | 35-inches x 18-inches (90.17 cm x 45.72 cm) for 38-inch model, 29.5 inches x 18 inches (74.93 cm x 45.72 cm) for 32-inch model |
| Cooking Grids: | 9 mm thick stainless steel |
| Ignition System: | Battery-free ignition |
| Sear Plates: | Dual level stainless steel |
WARRANTY
SHIPPING POLICY
Our Commitment:
We are dedicated to delivering your order swiftly and efficiently.
Shopping Cost:
Free Shipping On All Orders to the United States.
Order Confirmation:
Once you place your order, you will receive a confirmation email immediately. This email confirms that we have received your order and that your credit card has been pre-authorized. We begin processing your order right away, order processing takes approximately 1-2 business days. After processing, your order will be delivered to your doorstep within 2-7 business days.
Order Shipment:
You will receive tracking information at the email address provided during checkout within 24 hours after your order ships. If you do not receive your tracking information within six business days of placing your order, please contact us at support@UnitedBackyard.com.
Shipping Times:
Estimated Delivery: Shipping times are provided on our product pages based on information from our suppliers and freight companies. Generally, our handling time is 1-2 business days, with a transit time of 2-7 business days.
Variability: These times may change without notice due to ongoing supply chain challenges.
Potential Delays:
Several factors can impact our delivery schedule, including:
Steel mill delays
Manufacturing setbacks
High demand on shipping services
Factory, warehouse, and dockworker shortages
Understanding Delays:
Order delays are sometimes unavoidable and beyond the control of United Backyard. We understand this can be frustrating, and we sincerely appreciate your patience and understanding during these challenging times.
International Shipping:
We currently do not ship outside the United States.
Shipping Options:
Standard USPS/UPS/FedEx Ground: For small or medium-sized items.
LTL Delivery: For large or oversized items.
For more details on these shipping options, contact us at support@UnitedBackyard.com before placing your order.
Undeliverable packages:
In the event that a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs incurred to reship the package.
Multiple Addresses:
For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: support@UnitedBackyard.com
Contact Information:
Ecom Sharks Inc
Phone: +1 (844) 659-1284
Email: Support@UnitedBackyard.com
Address: 1934 E Apple Ave, Ste 197, Muskegon, MI 49442
RETURNS & REFUNDS
At United Backyard, we aim to make returns and refunds simple. Here's a summary of our policies:
General Return Policy
- Condition: Products must be in original packaging and re-sellable.
- Return Window: File an RMA request within 30 days.
- Restocking Fee: 20% fee on eligible returns.
Pre-Shipment Cancellations
Cancel orders within 12 hours for a full refund. Contact us at 1 (844) 659-1284, chat, or support@unitedbackyard.com. Restocking fees apply if shipped.
Custom Order Cancellations
Custom items cannot be canceled or refunded. All sales are final.
Return Merchandise Authorization (RMA) Process
- Approval: Returns must be approved by United Backyard.
- Form Submission: Complete the RMA form with pictures.
- Shipping: Ship approved RMA's within 30 days.
Specific Situations
- Damaged Products: Refuse shipment and contact customer service immediately.
- Defective Products: Contact the manufacturer’s support and submit a warranty claim via our web form.
- Installed or Used Products: Cannot be returned. Contact us for warranty assistance.
Freight Claims
- Visible Damage: Refuse shipment and contact us with photos.
- Concealed Damage: Report within 48 hours with photos.
- Missing or Incorrect Items: Report within 48 hours.
Refund Process
- Initiation: Request within 30 days of receipt.
- Conditions: Return in original condition with all accessories.
- Timeline: Refunds processed within 2 business days after inspection.
- Bank Processing: May take up to 5 business days.
- Shipping Costs: Non-refundable. Customer covers return shipping, unless defective or damaged.
- Exchanges: Follow the return process and place a new order.
Contact Information
- Phone: 1 (844) 659-1284
- Email: support@unitedbackyard.com
Thank you for choosing United Backyard!
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Frequently Asked Questions
Order
Great news! We offer free shipping on all our products. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.
Unfortunately, we currently ship only within the 50 US states.
We understand the excitement to begin your backyard journey. Up-to-date lead times are located on the product pages.
Typically, our products are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.
Installation & Use
We've got you covered! While our products are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas. For an additional charge, our trusted installation partners will ensure your product is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.
Warranty & Returns
Yes, our products come with a one-year warranty that covers material and workmanship defects. Consult the products pages for warranty policy specifics.
We take utmost care in packaging and shipping our products. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.
Our Product pages have the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.
Please reach out to us to discuss product specific return policies before purchasing your unit.
