Summerset - Grill Cart for ALT36

SKU : CART-ALT36

ONE TIME INVESTMENT

$2,415.00

Order On
Mar 22nd

Production
Mar 23rd

Shipped
Mar 26th

Delivered
Mar 26th

Questions? We're Here!

SPEAK WITH AN EXPERT TODAY FOR EXCLUSIVE PRICING

CALL US Chat now BOOK A CONSULTATION

This Product is incredibly high demand across the US.

Don't wait – call or message us today to check stock availability or place a priority order.

Description

Summerset Alturi Cart

CART-ALT (ALTURI 36 & 42)

Commercial Grade Stainless Steel
Magnetic Access Door with 2-Drawer Storage
Locking Caster Wheels
Interior Door Condiment Tray
Propane Tank Storage
Side, Rear and Bottom Ventilation
30” Model Features Double Access Doors
Fully Assembled
Made in America

WARRANTY

Summerset Grills Warranty Details

General Warranty Information

Summerset Grills offers a comprehensive warranty on their products, providing peace of mind for their customers. Below are the specific warranty details for various Summerset products:

Grills, Side/Power Burners, and Oven

Gold Standard Lifetime Warranty: Covers construction and manufacturer defects, stainless steel construction, cooking grates, burners, burner covers, valves, flame tamers, heat zone separators, temperature gauges, and hood springs. This also includes the briquette systems.
3-Year Warranty: Applies to all other parts, components, and electrical parts such as LED bulbs, wire harnesses, switches, power source wire, transformer, and interior halogen light wire and bulb.

Vent Hoods

5-Year Warranty: Covers all stainless steel construction.
3-Year Warranty: Applies to blowers, LED lighting, wiring harness, and switches.

Refrigeration

15" & 24" Models: 3-year warranty on all construction including compressors, and 1-year warranty on transformer, LED bulbs, LED harness, power source wire, LED switches, interior halogen light wire/bulbs.
21" Models: 1-year warranty on all construction and electrical components including compressor, transformer, LED bulbs, LED harness, power source wire, LED switches, and interior halogen light wire/bulbs.

Cold Storage & Sinks

Gold Standard Lifetime Warranty: Covers ice chests, drains, and faucets.

Drawers, Doors, Grill Liners, and Carts

Gold Standard Lifetime Warranty: Applies to construction, workmanship, and materials for all stainless steel parts including doors, drawers, grill liners, and carts.
3-Year Warranty: Covers electrical components in warming drawers.

Grill Covers

Gold Standard Lifetime Warranty: Includes covers for grills, carts, side/power burners, and ovens.

Madera Products

Gold Standard Lifetime Warranty: Covers construction, workmanship, and materials for all stainless steel parts, hinges, drawer slides, gasket, and magnets.

Commercial Applications

Resort, Alturi & TRL Grills: Gold Standard Lifetime Warranty on workmanship, construction, and manufacturer defects for all commercial and/or hospitality applications. The warranty is void upon misuse, including lack of regular cleaning, vandalism, or theft. Regular maintenance is mandatory due to the nature of commercial applications.

Filing a Claim

To file a warranty claim, customers need to contact Summerset Grills’ customer service. Proof of purchase and photo documentation of the defective part are required.

Contact Information

For warranty claims or further assistance, contact Summerset Grills at:

Phone: 800-966-8126
Address: 14520 Delta Ln, Suite 105, Huntington Beach, CA 92647

SHIPPING POLICY

Our Commitment:

We are dedicated to delivering your order swiftly and efficiently.

Shopping Cost:

Free Shipping On All Orders to the United States.

Order Confirmation:

Once you place your order, you will receive a confirmation email immediately. This email confirms that we have received your order and that your credit card has been pre-authorized. We begin processing your order right away, order processing takes approximately 1-2 business days. After processing, your order will be delivered to your doorstep within 2-7 business days.

Order Shipment:

You will receive tracking information at the email address provided during checkout within 24 hours after your order ships. If you do not receive your tracking information within six business days of placing your order, please contact us at support@UnitedBackyard.com.

Shipping Times:

Estimated Delivery: Shipping times are provided on our product pages based on information from our suppliers and freight companies. Generally, our handling time is 1-2 business days, with a transit time of 2-7 business days.

Variability: These times may change without notice due to ongoing supply chain challenges.

Potential Delays:

Several factors can impact our delivery schedule, including:

Steel mill delays

Manufacturing setbacks

High demand on shipping services

Factory, warehouse, and dockworker shortages

Understanding Delays:

Order delays are sometimes unavoidable and beyond the control of United Backyard. We understand this can be frustrating, and we sincerely appreciate your patience and understanding during these challenging times.

International Shipping:

We currently do not ship outside the United States.

Shipping Options:

Standard USPS/UPS/FedEx Ground: For small or medium-sized items.

LTL Delivery: For large or oversized items.

For more details on these shipping options, contact us at support@UnitedBackyard.com before placing your order.

Undeliverable packages:

In the event that a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs incurred to reship the package.

Multiple Addresses:

For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: support@UnitedBackyard.com

Contact Information:

Ecom Sharks Inc
Phone: +1 (844) 659-1284
Email: Support@UnitedBackyard.com
Address: 1934 E Apple Ave, Ste 197, Muskegon, MI 49442

RETURNS & REFUNDS

At United Backyard, we aim to make returns and refunds simple. Here's a summary of our policies:

General Return Policy

Condition: Products must be in original packaging and re-sellable.
Return Window: File an RMA request within 30 days.
Restocking Fee: 20% fee on eligible returns.

Pre-Shipment Cancellations
Cancel orders within 12 hours for a full refund. Contact us at 1 (844) 659-1284, chat, or support@unitedbackyard.com. Restocking fees apply if shipped.

Custom Order Cancellations
Custom items cannot be canceled or refunded. All sales are final.

Return Merchandise Authorization (RMA) Process

Approval: Returns must be approved by United Backyard.
Form Submission: Complete the RMA form with pictures.
Shipping: Ship approved RMA's within 30 days.

Specific Situations

Damaged Products: Refuse shipment and contact customer service immediately.
Defective Products: Contact the manufacturer’s support and submit a warranty claim via our web form.
Installed or Used Products: Cannot be returned. Contact us for warranty assistance.

Freight Claims

Visible Damage: Refuse shipment and contact us with photos.
Concealed Damage: Report within 48 hours with photos.
Missing or Incorrect Items: Report within 48 hours.

Refund Process

Initiation: Request within 30 days of receipt.
Conditions: Return in original condition with all accessories.
Timeline: Refunds processed within 2 business days after inspection.
Bank Processing: May take up to 5 business days.
Shipping Costs: Non-refundable. Customer covers return shipping, unless defective or damaged.
Exchanges: Follow the return process and place a new order.

Contact Information

Phone: 1 (844) 659-1284
Email: support@unitedbackyard.com

Thank you for choosing United Backyard!

Need help?

Frequently Asked Questions

Order Installation & Use Warranty & Returns

Order

What are the shipping costs associated with the products? Are there any hidden fees?

Great news! We offer free shipping on all our products. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.

Do you ship overseas?

Unfortunately, we currently ship only within the 50 US states.

How long will it take to get my orders?

We understand the excitement to begin your backyard journey. Up-to-date lead times are located on the product pages.

Typically, our products are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.

Installation & Use

Do you provide installation services, or do I need to set it up myself?

We've got you covered! While our products are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas. For an additional charge, our trusted installation partners will ensure your product is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.

Warranty & Returns

Is there a warranty on the products? What does it cover?

Yes, our products come with a one-year warranty that covers material and workmanship defects. Consult the products pages for warranty policy specifics.

What if the product arrives damaged or there are missing parts?

We take utmost care in packaging and shipping our products. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.

Can I return the product if I'm not satisfied or if it doesn't fit my space as expected?

Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.

Our Product pages have the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.

Please reach out to us to discuss product specific return policies before purchasing your unit.