The Outdoor Plus - 48" Pismo Powder Coated Steel Rectangle Fire Pit Table
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Pismo 48-Inch Powder Coated Steel The Outdoor Plus Fire Pit Match Light Product Details
Key Features:
Pismo design features a bold and impressive style
- Powder Coated Steel is resistant to damage and weather for long-lasting color
- Maximum BTU output is 65,000 BTUs
- Handcrafted in the USA
- Free Lava Rock Included
Inspired by the stunning vertical cliffs of Pismo Beach in California, the Pismo Fire Pit offers a simple and beautiful addition to your outdoor space. Made from Steel with a Black Powder Coat finish and handcrafted in the USA. Powder-coated steel offers a strong resistance to rusting, cracking, chipping, peeling, and scratching allowing it to maintain its signature sleek appearance for many years with little to no maintenance. Use the included Lava Rock or upgrade to a beautiful selection of Fire Glass. If upgrading to Fire Glass, 50 pounds is recommended. The 304 Steel burner produces a maximum of 65,000 BTUs. The key valve accepts half an inch male fitting hose. This Steel Fire Pit has a surrounding area of 48 W x 24 D x 24 H with a burning area of 36 W x 12 D x 2 H. Access door included. The burner pan features multiple drainage holes for proper water runoff. This unit features match light ignition.
Features:
- Powder Coated Steel
- 65,000 BTUs
- Durable
- Rust Resistant
- Long Lasting
Manuals:
- Manuals for The Outdoor Plus Pismo 48-Inch Fire Pit Powder Coat Steel Electronic Ignition OPT-R4824EKIT
- Owner's Manual for The Outdoor Plus Pismo 48-Inch Fire Pit Powder Coat Steel Electronic Ignition OPT-R4824EKIT
- Specification Sheet for The Outdoor Plus Pismo 48-Inch Fire Pit Powder Coat Steel Electronic Ignition OPT-R4824EKIT
Specifications:
- Fuel Type: Natural Gas / Liquid Propane
- BTU: 65,000 BTUs
- Ignition Type: Match Light
- Primary Material: Metal
- Material Stainless: Steel
- Finish Stainless: Steel
Dimensions:
- Width: 48"
- Depth: 24"
- Height: 24"
- Weight: 135 lbs
COLOR DISCLAIMER
We do our best to ensure that our photos are as true to color as possible. Due to the many variations in monitors, the color of the products may appear different on your monitor. We can not guarantee that the color you see on your screen accurately portrays the true color of the product.
WARRANTY
SHIPPING POLICY
Our Commitment:
We are dedicated to delivering your order swiftly and efficiently.
Shopping Cost:
Free Shipping On All Orders to the United States.
Order Confirmation:
Once you place your order, you will receive a confirmation email immediately. This email confirms that we have received your order and that your credit card has been pre-authorized. We begin processing your order right away, order processing takes approximately 1-2 business days. After processing, your order will be delivered to your doorstep within 2-7 business days.
Order Shipment:
You will receive tracking information at the email address provided during checkout within 24 hours after your order ships. If you do not receive your tracking information within six business days of placing your order, please contact us at support@UnitedBackyard.com.
Shipping Times:
Estimated Delivery: Shipping times are provided on our product pages based on information from our suppliers and freight companies. Generally, our handling time is 1-2 business days, with a transit time of 2-7 business days.
Variability: These times may change without notice due to ongoing supply chain challenges.
Potential Delays:
Several factors can impact our delivery schedule, including:
Steel mill delays
Manufacturing setbacks
High demand on shipping services
Factory, warehouse, and dockworker shortages
Understanding Delays:
Order delays are sometimes unavoidable and beyond the control of United Backyard. We understand this can be frustrating, and we sincerely appreciate your patience and understanding during these challenging times.
International Shipping:
We currently do not ship outside the United States.
Shipping Options:
Standard USPS/UPS/FedEx Ground: For small or medium-sized items.
LTL Delivery: For large or oversized items.
For more details on these shipping options, contact us at support@UnitedBackyard.com before placing your order.
Undeliverable packages:
In the event that a package cannot be delivered due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any additional shipping costs incurred to reship the package.
Multiple Addresses:
For a single order, we don't provide shipping to multiple addresses. Please put separate orders for each address where you want the things delivered. Here is where to reach us if you need assistance with this: support@UnitedBackyard.com
Contact Information:
Ecom Sharks Inc
Phone: +1 (844) 659-1284
Email: Support@UnitedBackyard.com
Address: 1934 E Apple Ave, Ste 197, Muskegon, MI 49442
RETURNS & REFUNDS
At United Backyard, we aim to make returns and refunds simple. Here's a summary of our policies:
General Return Policy
- Condition: Products must be in original packaging and re-sellable.
- Return Window: File an RMA request within 30 days.
- Restocking Fee: 20% fee on eligible returns.
Pre-Shipment Cancellations
Cancel orders within 12 hours for a full refund. Contact us at 1 (844) 659-1284, chat, or support@unitedbackyard.com. Restocking fees apply if shipped.
Custom Order Cancellations
Custom items cannot be canceled or refunded. All sales are final.
Return Merchandise Authorization (RMA) Process
- Approval: Returns must be approved by United Backyard.
- Form Submission: Complete the RMA form with pictures.
- Shipping: Ship approved RMA's within 30 days.
Specific Situations
- Damaged Products: Refuse shipment and contact customer service immediately.
- Defective Products: Contact the manufacturer’s support and submit a warranty claim via our web form.
- Installed or Used Products: Cannot be returned. Contact us for warranty assistance.
Freight Claims
- Visible Damage: Refuse shipment and contact us with photos.
- Concealed Damage: Report within 48 hours with photos.
- Missing or Incorrect Items: Report within 48 hours.
Refund Process
- Initiation: Request within 30 days of receipt.
- Conditions: Return in original condition with all accessories.
- Timeline: Refunds processed within 2 business days after inspection.
- Bank Processing: May take up to 5 business days.
- Shipping Costs: Non-refundable. Customer covers return shipping, unless defective or damaged.
- Exchanges: Follow the return process and place a new order.
Contact Information
- Phone: 1 (844) 659-1284
- Email: support@unitedbackyard.com
Thank you for choosing United Backyard!
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Frequently Asked Questions
Order
Great news! We offer free shipping on all our products. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.
Unfortunately, we currently ship only within the 50 US states.
We understand the excitement to begin your backyard journey. Up-to-date lead times are located on the product pages.
Typically, our products are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.
Installation & Use
We've got you covered! While our products are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas. For an additional charge, our trusted installation partners will ensure your product is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.
Warranty & Returns
Yes, our products come with a one-year warranty that covers material and workmanship defects. Consult the products pages for warranty policy specifics.
We take utmost care in packaging and shipping our products. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.
Our Product pages have the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.
Please reach out to us to discuss product specific return policies before purchasing your unit.